There may be several reasons why you can’t log in to your account:
- MitID verification failed
- You are registered in ROFUS
- Your account is suspended or closed
Make sure you are logging in with the correct MitID and that your MitID app or device is working properly.
If you have self-excluded from gambling through the Danish ROFUS register, you will not be able to access your account.
Your account may have been temporarily blocked due to security checks or at your own request.
If you are still experiencing difficulties logging in to your account, don't hesitate to contact our Customer Support Team for further assistance. To assist you faster and more efficiently, please ensure you take a screenshot of the error message and attach it to your request.